Applying Lean through Workflow Automation and Emergent Design

Large scale workflow automation deployments do pose significant challenges, leading to delay or abandonment of the strategy, but there is a viable alternative using Lean BPM’s Emergent Design Approach Workflow automation delivers significant business benefits, and it is not difficult to see these reflected in the bottom-line numbers, but there are challenges to implementation. The push for workflow automation has traditionally been coming from the vendor side, but increasingly we are seeing customers taking the lead and seeking to deliver innovative solutions for work management. A significant barrier to deployment of a workflow solution is time and cost, however where... Read More »

Enterprise Task Management By The Worker For The Worker

Enterprise Task Management By The People for the People Enterprise task management systems promise to deliver organization, efficiency, and work visibility, however a common issue is that they also deliver a straitjacket for work processes, are cumbersome, and while they offer insight for management they are frequently just another system layer for the people who must work with them. Tagged onto this is the price tag, not just of the initial cost of ownership, but the ensuing support burden typically laid upon IT’s shoulders. Instead of empowering workers to respond and react to the business environment, to test ideas for... Read More »

Defeating Procrastination and Improving Organizational Task Management

I am in my fourth decade of work and I still must deal with the issue of procrastination on a personal level. While I have developed a highly-disciplined approach to work, and my grey hairs do indicate I can prioritize effectively, there are still some instances where I feel like I cannot be bothered! I’m not alone in this, as apparently, we all suffer from this impulse to one degree or another. What separates effective and productive types from the ineffective, under-performing, is how we manage to adopt anti-procrastination strategies, and the work habits we develop and improve upon. This... Read More »

The Three Major Reasons for Using Lean BPM for Compliance

JobTraQ Leverages Powerful Lean BPM Functionality to Improve Compliance Effectiveness & Efficiency There are two major challenges facing compliance teams and auditors: establish what happened and put in place controls to prevent bad stuff happening in future. In a nutshell, that sums up compliance at the coal face, and as a former auditor I well remember my supervising partner’s maxim, “Remember, we record history, we don’t make it!” Such is the life of an auditor, but there is a great deal going on behind those simple statements. Establishing what happened involves the who, the where, the when, the how, but... Read More »

Managing Increasing Complexity in the Digital Age with Lean BPM’s Emergent Approach

Digital transformation is promoted as the way forward for more effective management, increasing efficiencies, better customer experience (CX), and improving the bottom line. Big Data, process automation, organizational visibility, enhanced employee collaboration, Artificial Intelligence (AI), and integration of people and technology, and a lot more, are all contributing to the Digital Revolution we are living in. On the demand side we have hyper-scaling, while on the supply side we have hyper-customization, both of which are creating opportunities at a rate we have not experienced before. What all of this boils down to for real-life people is complexity, a staggering amount... Read More »

PRESS RELEASE: Swift Software Releases JobTraQ X7.3 with Significant User & Admin Enhancements

FOR IMMEDIATE RELEASE: March 20, 2017 Swift Software, Inc. 717.658.8683   Swift Software Releases JobTraQ X7.3 with Significant User & Admin Enhancements Lean BPM Pioneer Continues to Make User & Admin Adoption of BPM Simpler & Faster Frederick, MD —March 20, 2017 – Swift Software, Inc, the Lean BPM pioneer, announces the latest JobTraQ X7 release with X7.3, featuring simplified email notifications, the ability to push shared lists to users, and enhanced collaboration & conversation tools. JobTraQ X7.3 delivers even more control and functionality directly into the hands of Citizen Developers, i.e. people who work with business processes, but who... Read More »

The 5 Core Benefits of Work Automation

Understanding the Major Benefits of Work Automation for Executive Buy-In Gaining executive buy-in and sponsorship for any strategic proposal is almost always the most important step towards project success. Understanding the major benefits and selling points of work automation is essential if you are going to be able to persuade senior executives to provide support, not only to initiate a BPM (Business Process Management) deployment, but also to support it through deployment and adoption by the organization. The Core Benefits of Work Automation Improved Operational Efficiency Automating processes results in overall reductions in time spent on completing a task, as... Read More »

Streamlining Government Through Shared Services

Process Management Offers a Win-Win Solution Through Joint Management and Pooling of Government Resources One of the Trump administration directives is that for each new law or regulation, two existing ones must be retired – this is one of the central tenets of Steve Bannon’s philosophy of the deconstruction of government. Coupled with this is a cut in budgets, not least after the announcement of an increase of $54 billion in military spending being covered by a decrease of $54 billion in non-military spending. We’ve already covered how government departments are going to have to do more with less, but... Read More »

Evolving Law Practice & Case Management with Lean BPM Developments

Lean BPM is moving law firm practice management from system integration to innovation and digitalization There has not been a great deal of innovation with the technology used for law practice management. The bulk of case management and legal practice software development has simply seen closer integration of core systems, perhaps with improvements in the User Interface and reporting dashboards. The majority of legal software solutions have not evolved into something that delivers fundamental value and ROI – the focus has simply been on how existing technology is applied to law practice management. Thankfully, this is now changing as more... Read More »

Banking Compliance Executive Order on Dodd-Frank and a Wall Street Master of the Universe called Steve Mnuchin

Dodd-Frank under fire from the new president, but will Mnuchin reform banking compliance rather than burn? I discussed several banking and finance targets for an incoming Trump administration back in November, after the extraordinary presidential election win by the establishment outsider. I highlighted three targets back then: The Volcker Rule, Financial Stability Oversight Council, and the Consumer Financial Protection Bureau. Here we are in February, and by executive order and associated executive memorandum, President Trump directs the Secretary of the Treasury to consult with the heads of the members of the Financial Stability Oversight Committee on the efficacy of the existing... Read More »


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