Rotten Apple or Overreaching FBI Intrusion?

Today, we had a spirited internal debate on the FBI request for a backdoor into an iPhone owned by one of the killers in the San Bernardino terrorist incident. Apple contend this case is about the Right to Privacy, not of a terrorist’s but of all of us, while the FBI insists this is a matter of National Security. Privacy versus Security – we want them both, but where is the fine line to be drawn? UPDATE: since writing, a Federal judge has issued a ruling on this matter in favor of Apple. Here we have Josh Yeager, Director of... Read More »

Orchestration and Workflow Management Software

Automate Business Processes with Workflow Management & Orchestration Workflow defines a series of activities that are necessary to complete a task. Workflow Management Software (WMS) is a system of tools that is designed to automate business processes. Basically, the software is used to streamline tasks that are data driven. Also known as orchestration, WMS enables personnel to coordinate several administrative tasks and user interactions on a single platform. How Does It Work? The primary purpose of such software is to help businesses define, administer and coordinate a variety of varying processes. In a world that is driven by data, most... Read More »

Essential Skills for Business Process Management Success

One of the most effective ways for managing your business is by managing its processes. This is where business process management (BPM) can help. Through a mix of methods, policies, practices and tools, your organization’s activities and procedures will grow optimized and capable of achieving the goals set by upper management. However, to ensure the success of your efforts, your business process directors and senior IT managers should possess a set of crucial skills aside from obvious ones such as process modeling. Gartner’s 15 Skills Critical to Success with BPM Gartner, the world’s top IT research and advisory company, published... Read More »

Developing Responsive Business Architecture

Building and developing robust architecture to deliver responsiveness and agility Contrary to popular belief, effective and successful business architecture isn’t the product of comprehensive or properly organized maps and diagrams. It’s the result of thoroughly understanding business needs, following a path to discovery, and working to achieve a positive outcome. One of today’s needs is keeping up with the ever-changing business environment. Therefore, your business architecture needs to provide you with agile tools, techniques and information that allow you to make informed, profitable decisions. This is where responsive business architecture comes in the picture. Characteristics of Responsive Business Architecture This... Read More »

The Benefits of Online Task Management Software

Improving Performance Metrics and the Benefits of Online Task Management A growing number of businesses are now using online task management software to transform how they operate. Organizations can grow as a whole if they become better at project management and increase key performance metrics. Online task management software solutions make this possible. Here are a few benefits – Time is Money The age old adage holds true for business success. The faster corporations process tasks the faster they grow and the more successful they are. One of the most obvious benefits of project management software solutions is that they... Read More »

Applying Decision Management for Smarter Systems

Business Decision Management, Automation and Improving Decision Making Business decision management is an approach and technology that aims to automate and improve business decisions. The approach aspect focuses on the high volume, operational decisions which organizations make daily whereas the technology aspect entails business rules and their management systems, analytics, predictive analytic workbenches and optimization technology. Together, both sides of business decision management manage risks, reduce the chances of fraud, and improve customer engagement levels. Before embracing business decision management, keep in mind that not all decisions are candidates for automation despite being candidates for improvements. To help you successfully... Read More »

Compliance and Risk Management using Business Process Management (BPM)

Karl Hindle is Director of Marketing for JobTraQ, and a former auditor with Arthur Andersen & Co. and Pannell Kerr Forster (UK). Managing Compliance and Risk Across the Organization No matter which compliance regime you are operating under, you must establish visibility into the business processes operating at the heart of your compliance and risk management efforts. If you are unable to gain visibility into who does what and when (and by when), then you are running blind and will be unable to effectively establish appropriate controls and procedures, nor be able to establish adequate audit procedures. There is also... Read More »

On-Premises BPM versus a SaaS Cloud Solution

Karl Hindle is Director of Marketing for Swift Software, the developer of JobTraQ: We frequently encounter the SaaS-v-On-Premises question when dealing with prospective customers, and the ultimate selection is fairly evenly split when it comes to deployment. For those clients operating in highly regulated industries, or where the data is exceptionally sensitive, the choice veers strongly towards going with the On-Premises offering. Even so, we’re seeing an increase in the number of these clients who are seriously considering the Cloud-based BPM offerings, even where the application and data will be business critical. What is driving the decision between deploying a... Read More »

The Application of BPM to Law Firm Management

Law firms are increasingly turning to the power of Business Process Management (BPM) to improve efficiency and performance, speed up firm growth, and enhance and improve the quality of service delivered. For those who have made the leap, the bottom line improvement speaks for itself, however it is the flexibility to change processes and operations on a dime that is delivering competitive advantage to firms practicing in this most competitive of environments. At last, law firms can now quickly simplify and restructure their operations in a way which is meaningful for their people, clients and themselves. The move to BPM... Read More »

Elements of a Compliance Management System using Lean BPM

The Federal Deposit Insurance Corporation (FDIC) stipulates that a Compliance Management System (CMS) is how an institution learns, understands and manages: Compliance responsibilities; Employee understanding of compliance responsibilities; Incorporation of compliance requirements into business processes; and Taking corrective action where required and updating compliance and operational materials as necessary. There are two major areas an effective CMS will manage risk for the organization: The risk associated with changing products and services offered to customers; and The risk associated with the impact of new legislation and regulation in the wake of market developments. Further, the FDIC advises there are three components... Read More »


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