How Can You See Your Organization’s Status On-Demand?

It’s 3 AM, you fall in and out of sleep after a tough day managing your department. Your phone rings, it’s your boss. She’s been up all night thinking about this new project for your team. She wants to go forward with it, but she needs to know, “Are you ready?” Here, we have a common scenario where upper management wants to execute on a plan, but you don’t know where your team or department stands at the moment. Now, you have to gather a status update from your team. Some of them respond in a matter of minutes; others... Read More »

Why Should You Create an Environment for Failure?

“Victory has a thousand fathers, defeat is an orphan,” so said Napoleon Bonaparte, and I personally always tend to hide a smirk when, as a Brit in the US, I am asked if “we” (the Brits) celebrate 4th of July – my response is typically, “No, no-one celebrates defeats.” So why would anyone create an environment where it is OK to fail? Perhaps a better question is, “Who would create an environment where any failure can be considered as potentially terminal?” The answer to that question is a very lengthy list indeed: every government body on the planet for a... Read More »

How To: Install JobTraQ Sync for Microsoft Outlook

JobTraQ Sync for Outlook is a Microsoft Outlook 2010/2013/2016 add-in that synchronizes your calendar to and from JobTraQ. It supports both 32 bit and 64 bit versions of Microsoft Outlook 2010, 2013, and 2016. This document will help you install the add-in and sign in for the first time. Installing the add-in To install the add-in, follow these instructions: To download the zipped installation files, click this link and sign in to the portal: JobTraQ Sync for Outlook Unzip the ZIP file to extract the installation files. Now we need to determine whether your Microsoft Outlook is 32 bit or... Read More »

JobTraQ Announces BPM Pricing for Business Process Management Software

JobTraQ is the leading pioneer of low code, Lean BPM and today we have taken the unprecedented step of publishing our pricing. No other BPM provider does this, and you will quickly see why that is. JobTraQ costs around 20-30% of what you will be initially charged by IBM, Oracle, Pegasystems and many more. We stand by our product, and we will set JobTraQ against any other BPM solution in the market today. So, here is our pricing – if you like what you see, let’s move quickly on to the real discussion – how can JobTraQ help you: On-Premise... Read More »

JobTraQ X6.5.0 Release Announcement

Swift Software is excited to announce the release of JobTraQ version X6.5.0! JobTraQ X6.5.0 brings you several powerful new features, such as a calendar sync add-in for Outlook, custom contact lookup fields for storing multiple contacts, and workflow actions for sending HTTP messages to other systems. You will also enjoy significantly improved speeds for batch processing (up to 60% faster), and for users with a large volume of recurring tasks (searches up to 50% faster). Read More »

Satisfying Customer Demand for Agile & Flexible Business Processes

I read Craig Reid’s blog a lot, not least because he is known as The Process Ninja, truly knows his stuff, and is a fellow Brit (though he’s ended up in Australia, while I’ve landed in the US). I mention Craig because I met up with a client last week, and we had a full and frank discussion about how JobTraQ could be used to implement and test new processes. That discussion on agility and flexibility, reminded me of a post by Craig on why speed and flexibility are business essentials – the link to his post and blog are... Read More »

Transforming the Digital Landscape with Low Code BPM

A major business issue is that operations now need to change at a pace where traditional coding methods simply cannot keep up. By the time IT has a solution to the business problem, it is out of date and obsolete which does little to create genuine benefit, while driving everyone’s frustration levels ever higher. Low code or Lean BPM platforms are emerging as an effective and fast way to build new business applications, and once deployed, to ensure they are maintained and supported across the organization. That’s the theory, and almost every CIO I talk to is skeptical when you... Read More »

JobTraQ versus PegaSystems – Lean BPM Goes Head-to-Head with Traditional BPM

We had the very recent opportunity to pitch JobTraQ against PegaSystems this week, and it was illuminating to see the differences close up between the two solutions. JobTraQ is the pioneer of Lean or Low Code, whereas PegaSystems is one of the big players in the traditional BPM space. Obviously, we want to see JobTraQ deployed for this customer, and frankly I think it is the better solution in this instance, nevertheless Pega is still a very good BPM solution and not to be taken lightly. Here are some of the differences between the two solutions we found upon close... Read More »

Banking BPM and Why a Point Solution is Not Recommended

Bank and financial institutions operating in the retail world are in an exceptionally tough environment. Regulations and compliance are daunting, loaded with extensive complexity plus they are ever changing. Customer attrition rates are exceptionally high with the commoditization of products and services, plus the financial crash seriously dented confidence in the sector as a whole. The general response from the banking industry has been to invest heavily in new technologies, focused on winning and retaining customers and keeping them coming back for more. There have been two approaches to deliver value: to develop in-house point solutions, and then seek to... Read More »

Are You Integrating Technology or Business Operations?

I came across a post by Randy Heffner, an analyst at Forrester. Though the post is dated back to 2013, it resonates with me today. Randy’s post is simply titled, “Are You Doing Techie Integration or Business Integration?” After handling a couple of new customer deployments this month, I felt it was a good question to ask. A major differentiator for JobTraQ is the freedom from the IT department: with the JobTraQ On Premises edition, IT only has to provision a server and you’re in business (unless you’re performing some heavy duty integration or customization work). JobTraQ cloud edition customers... Read More »


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