Meet Our Swift Software Team: Josh Clark

Josh Clark is a key part of our professional services team here at Swift Software. He started as a software developer on our JobTraQ product team, and moved to the professional services team when it was created two years ago. He has worked on projects for more than 15 customers since then, and many of them have been so happy with the results that they have come back to ask for many additional features in the systems he created. Josh helps our business analysts gather project requirements, builds custom applications and scripts that integrate with JobTraQ, and helps train our... Read More »

Registration Open for 2013 JobTraQ Conference

Swift Software is excited to announce our next JobTraQ customer conference. The conference will be held in Frederick, Maryland on May 7-8, 2013. Attendees will take part in training about JobTraQ administration and configuration, a deep dive into the new visual workflow designer, demonstrations of exciting add-ons from the JobTraQ professional services team, case studies of several interesting JobTraQ implementations, an overview of the JobTraQ API, training about business intelligence and reporting, a Q&A session with the product team, and a preview of the upcoming feature roadmap. The cost to attend is $799 per attendee. If you register before January... Read More »

2013 JobTraQ Customer Conference

We hosted a two-day JobTraQ customer conference in the summer of 2011, and it went extremely well. Attendees received JobTraQ administration training, security recommendations, sneak previews of upcoming features, and face-to-face conversations with several members of our programming team. The customers who attended had such a great time that within a week we received several emails asking when the next event would be. That question has come up repeatedly since then. We did not have time to do a conference in 2012 because of our office move at the end of the summer, but we have begun setting up an... Read More »

JobTraQ Feature Spotlight: Dynamic Links and Embedded Pages

What are dynamic links and embedded pages? Two of the most useful integration features in JobTraQ’s lean BPM software are embedded pages and dynamic links. Embedded pages allow administrators to display a web application inside a task form or contact form. Dynamic links are also placed in a task form, and when a user clicks on one, a web application or web page is loaded in a popup window. Both embedded pages and dynamic links can pass information from the JobTraQ task to the external application, which allows administrators to create very complex and useful interactions between JobTraQ and outside... Read More »

Career Opportunities at Swift Software

Swift Software is experiencing unprecedented growth and is seeking experienced and enthusiatic professionals to join our stable, energetic, and entrepreneurial team in Frederick, MD. We have built an enjoyable and collaborative culture and a highly creative environment. We interact positively and openly, emphasize learning and professional development, and the benefits of our excellent performance are shared by all. Read More »

Bridge Out Ahead – Surviving the Committee

It’s that sinking feeling…  when your executive sponsor says to you: “Sure Bob, we think getting Task Management Software [or you can replace this with whatever your initiative is] is a great idea!  In fact, maybe we could use that all over our company!  There may be people out wandering around in the snow in other departments that could use this!  So… before we let you solve your burning business problem, let’s just ‘quickly’ get them all involved so that whatever we get for you will meet all of their needs too.” Even though they don’t know that you have... Read More »

JobTraQ X5.13.5 Release Announcement

Swift Software is excited to announce the release of JobTraQ version X5.13.5. This latest version includes a new email conversation routing feature that allows JobTraQ to route and record emails for helpdesks, sales teams, and other email-based processes that need to preserve a record of email conversations. It also includes several enhancements requested by customers and partners. Read More »

Velocity is Victory!

“And there is a chance that everything we did was incorrect, but stasis is itself criminal for those with the means to move, and the means to weave communion between people.” ― Dave Eggers, You Shall Know Our Velocity! Velocity is Victory!  At first that simple phrase might look like just that – a simple phrase.  But please pause a bit before you dismiss this away so lightly.  Allow me to elaborate on why I think this phrase is actually a transformational thought that many organizations urgently need to embrace. In several recent conversations with potential clients of Swift Software,... Read More »


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