Making Banking Compliance Great Again – Will Dodd-Frank Survive President Trump?

Trump Administration Making Thanksgiving Turkeys Out of Dodd-Frank, CFPB, Volcker Rule, & FSOC President-elect Trump stated he would dismantle the Dodd-Frank Act during his successful election campaign, so is this now beginning of the end of banking compliance as we know it? Trump’s claim is that Dodd-Frank has failed, and he has a point: enacted in the wake of the 2008 global banking crisis to tackle big banks which posed a systemic threat to the financial system, the big banks have simpler gotten bigger than ever. Love him or hate him, Trump is going to be making some big changes... Read More »

Sarbanes-Oxley: Trust is Not a Control

Sarbanes-Oxley (SOX) compliance is onerous, with heavy penalties that include more than large dollar fines, but serious jail time in a Federal “country club” penitentiary and shades of The Shawshank Redemption. Enacted in 2002, we have been living with SOX for over a decade, and companies subject to SOX have been getting better at managing the associated costs which have declined as a percentage of revenue. But, have companies gotten better at actual compliance with SOX? Personally, I don’t think so as what appears to be a pyramid of sub-certifications built on sub-certifications has simply created a compliance house of... Read More »

Sarbanes-Oxley and the Lean BPM Solution for Executive Fear

Karl Hindle is a former auditor with Arthur Andersen and Pannell Kerr Forster, and covers the issue of Sarbanes-Oxley compliance and the Lean BPM solution for SOX using JobTraQ SOX Compliance: Your Own Bed or ‘Club Fed’ Sarbanes-Oxley was enacted in 2002 in the wake of Enron, Tyco, WorldCom, and a host of executives being arrested and forced to do the “perp walk”, being led away in handcuffs and usually hitting the evening news. Bluntly, SOX introduced real teeth into the world of corporate responsibility, holding the CEO and CFO fully responsible for compliance with the legislation, and threatening large... Read More »

JobTraQ X7.1 Release Announcement

Based on our extensive research and analysis of user behaviors, JobTraQ X7.1 builds on the significant user experience improvements of JobTraQ X7.0 and adds in-application notifications to help users stay up-to-date with the activity in their tasks. This improvement eliminates unnecessary email notifications while also reducing the chance that users will miss important updates. Read More »

Improving CX When Your Customers Have an Attention Span Shorter Than a Goldfish

The Importance of Empathy for Customer Experience and Digital Transformation Microsoft conducted a survey which shows that consumers had an attention span of 12 seconds in 2000, but today it is now eight seconds thanks to smartphone technology. A goldfish has an attention span of nine seconds, which means that assuming you can find him, you have more time to get business done with Nemo than you do your customer! Improving Customer Experience (CX) is at the heart of digital transformation, and in turn, technology, automation, data, and processes constitute the core of digital transformation. A major part of the... Read More »

The Main Areas of Consideration for Undertaking a BPM Initiative

Karl Hindle Outlines the Challenges and Pitfalls of Implementing Business Process Management Undertaking a Business Process Management initiative can, and usually is, a long road with a great deal of hard work, lots of moving parts, and frequently unseen, uncharted territory to traverse. While this is certainly the case with traditional BPM deployments, it does not have to be so painful or slow. The perception of slow deployment and adoption, combined with cost, and a less than spotless record of success may account for why so many organizations have yet to adopt a BPM solution, even amongst the enterprise-class. We’re... Read More »

Accelerate Process Improvement & Reduce the Burden on IT with the Citizen Developer

How Can You Speed Up Process Change and Deliver Control to Business Users & Process Owners? You lead a team in IT, tasked with delivering changes requested by the business operations team to several critical processes they work with. Months lapse, and as you sit in the update meeting, giving another spiel on why it’s taking so long, you’re starting to feel like a chicken thrown into a den of very hungry lions. Your sense of frustration is rising as you struggle to manage business expectations with your IT reality. Now imagine that same meeting, only this time you are... Read More »

What Makes JobTraQ Different from other BPM Suites?

JobTraQ is the Pioneer of Lean BPM and We Stand Apart from All Other BPM Solutions We set ourselves a huge challenge when we started JobTraQ’s development 13 years ago – the challenge was simple, but enormous: To create a tool which delivered 80% of BPM functionality for 20% of the cost, and which would be deployed in less than 10% of the time of a traditional BPM suite. Today, we’ve succeeded and have gone even further, with JobTraQ standing alone as a BPM suite that requires no coding or specialist skills, delivering the power of BPM directly into the... Read More »

The Differences Between Automated Workflow and Business Process Management (BPM)

JobTraQ’s Karl Hindle looks at what makes Automated Workflow different from BPM. At the PEX North Carolina event earlier this summer, I was asked what the difference was between automated workflow and BPM software, and which did I think the prospect needed for their instance. I’m not surprised that a senior OpEX professional and leader at a major company expressed some degree of bafflement with this, because frankly, I think we as vendors have not been clear. Instead, vendors have been focusing on the marketing message, trying to position workflow tools as BPM solutions (not a good idea!), while trying... Read More »


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