The Application of BPM to Law Firm Management

Law firms are increasingly turning to the power of Business Process Management (BPM) to improve efficiency and performance, speed up firm growth, and enhance and improve the quality of service delivered. For those who have made the leap, the bottom line improvement speaks for itself, however it is the flexibility to change processes and operations on a dime that is delivering competitive advantage to firms practicing in this most competitive of environments. At last, law firms can now quickly simplify and restructure their operations in a way which is meaningful for their people, clients and themselves. The move to BPM... Read More »

Elements of a Compliance Management System using Lean BPM

The Federal Deposit Insurance Corporation (FDIC) stipulates that a Compliance Management System (CMS) is how an institution learns, understands and manages: Compliance responsibilities; Employee understanding of compliance responsibilities; Incorporation of compliance requirements into business processes; and Taking corrective action where required and updating compliance and operational materials as necessary. There are two major areas an effective CMS will manage risk for the organization: The risk associated with changing products and services offered to customers; and The risk associated with the impact of new legislation and regulation in the wake of market developments. Further, the FDIC advises there are three components... Read More »

Implementing Continuous Improvement with Lean BPM

Josh Yeager, Director of Operations, and Karl Hindle, Director of Marketing tackle Continuous Improvement: You may find Josh and Karl on LinkedIn by clicking the hyperlinks on their names. Karl also wrote on achieving CI using a Lean BPMS in August 2015, which also includes a live demonstration of how quickly a process can be created and changed in a live, operational environment. Business process improvement is a systematic technique that an organization can use to iteratively optimize its processes to achieve more efficient results. Several researchers have published specific methodologies over the years, including H. James Harrington, Tristan Boutros... Read More »

Does the Cost of a Failed Deployment Matter More Than the Price of Software?

Josh Yeager is JobTraQ’s Director of Operations, and today he looks at why cost (initial or TCO) and software features are not the only issues you should be tackling when looking at software deployments. You can find Josh on LinkedIn here: Josh Yeager   When you are searching for a new software product to solve a problem, you probably focus on two things: features and cost. I have done the same thing, several times. Most software marketing focuses on the same two things, so this is natural. But this approach drastically increases the risk of post-purchase failure. Personally, my biggest... Read More »

The Build versus Buy Software Decision

Before you look at developing an in-house solution, consider the downsides and high risk of failure first! Mark Porter is the UX Lead on the JobTraQ dev team – he was instrumental in developing JobTraQ’s visual workflow, and is currently leading a major overhaul of our UI. Mark gives his thoughts on the build/buy decision when looking at a software solution.   The decision to build or buy a software solution when solving business problems can be a challenging one. Your IT team says they can write a custom solution in a fraction of the cost of the off-the-shelf solutions... Read More »

New Year’s Resolutions for Big BPM

Big BPM Needs to Get in the Gym and Quit the Smoke & Mirrors Matt Rodatus is a a Senior Software Engineer on the JobTraQ dev team, having previously worked for Microsoft. Here is his take on BPM predictions (and resolutions) for 2016:   Powerful but not a panacea, big BPM must make some resolutions in 2016. From my vantage point as a Senior Software Engineer on JobTraQ, the Lean BPM pioneer, here are the areas where I think the BPM industry must adapt to the needs of your organization, or else fade into obsolescence: Sublime Out-of-the-Box User Experience Hoops.... Read More »

Lean BPM Certification & Training from JobTraQ

Improve Your BPM Skills with Free Training from JobTraQ JobTraQ is the Lean BPM pioneer, delivering the power of BPM directly into the hands of business people without the need for specialist coding or technical skills. But what does this really mean? It means business analysts, process improvement professionals, team leaders and managers can make changes to business processes and workflows, and push them into a live operational state without the need for your IT department, specialist external partners, coders or developers to get involved. JobTraQ is now offering FREE JobTraQ Administrator & BPMS training at our headquarters in Frederick... Read More »

JobTraQ X6.5.1 Release Announcement

Swift Software is excited to announce the release of JobTraQ version X6.5.1! JobTraQ X6.5.1 adds a completely new online Help system, with all-new, updated content, organized to provide at-your-fingertips information and help, and featuring easy search and navigation. Also included is our new performance data logging to help with troubleshooting. Finally, if this is not enough for you, JobTraQ X6.5.1 also supports Microsoft Edge! Read More »

The Top Seven Ingredients in a Digital Plan by Jim Sinur

by Jim Sinur Jim Sinur is a former Gartner analyst, leading BPM thinker and CEO of Fleuresque.     Organizations are seeking ways to create a plan to get to a digital organization that creates value in new ways. While this will require some experimentation / evolution and will be done in an incremental fashion, for the most part, there is no excuse not to establish a plan to get there. In this post, I’d like to suggest what a target plan might initially contain. It is a start that will be altered as time passes, but organizations need a... Read More »

How Workflow Management can Increase Efficiency, Visibility & Productivity

Workflow management essentially deals with the automation of business processes, and the allocation of work across your staff in a way that allows you to optimize throughput of work tasks, i.e. workflow. Workflow management seeks to marry individual tasks which go to make up your business process, with the appropriate worker who is best situated to complete them. Once a task is completed, the work moves to the next step in the business process. Let’s take a look at an education example. When a potential student makes an application to a college, this is input into an electronic system. The... Read More »


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