JobTraQ® Case Study: Real Estate
As the incoming call volume increases the likelihood of errors and missed calls increases. JobTraQ® enables busy firms to record incoming calls in a way that insures instant notifications are passed directly to agents, and enables accountability insuring that every incoming call receives a response.
Once an incoming call is developed into a listing or customer, the customer account can be created in JobTraQ® allowing the customer to gain real-time updates about the status of their home sale or purchase. Busy homeowners who wish to communicate with their agent often find it difficult to achieve because of schedule clash or the classic "I meant to tell you..." which is most often forgotten. JobTraQ® enables midnight thoughts to be communicated and recorded with full accountability insuring everyone is on the same page.
Custom fields such as mortgage range, available down payment, number of bedrooms needed, etc. make it easy for an agent to quickly match a new listing to potential buyers they are already working with. The same applies to being able to quickly find a matching listing by using custom fields to store values such as desired price, base price, and bonus points which help an agent store pertinent information about a current listing.
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