JobTraQ X7.3 Release Announcement

The JobTraQ X7 series launched with significant improvements that make your JobTraQ system easier and faster to use, based on insights from real-world feedback and end-user research. The addition of features like pinned lists, notifications, and conversations allows users to quickly find their work and communicate. In this release we’ve continued that focus by adding customer-requested improvements to streamline communication between users. These improvements include a simplified email notification design, enhancements to the new conversation feature, and a way to push shared lists to your users’ sidebars so they can quickly find what they need to work on. Read More »

The 5 Core Benefits of Work Automation

Understanding the Major Benefits of Work Automation for Executive Buy-In Gaining executive buy-in and sponsorship for any strategic proposal is almost always the most important step towards project success. Understanding the major benefits and selling points of work automation is essential if you are going to be able to persuade senior executives to provide support, not only to initiate a BPM (Business Process Management) deployment, but also to support it through deployment and adoption by the organization. The Core Benefits of Work Automation Improved Operational Efficiency Automating processes results in overall reductions in time spent on completing a task, as... Read More »

Streamlining Government Through Shared Services

Process Management Offers a Win-Win Solution Through Joint Management and Pooling of Government Resources One of the Trump administration directives is that for each new law or regulation, two existing ones must be retired – this is one of the central tenets of Steve Bannon’s philosophy of the deconstruction of government. Coupled with this is a cut in budgets, not least after the announcement of an increase of $54 billion in military spending being covered by a decrease of $54 billion in non-military spending. We’ve already covered how government departments are going to have to do more with less, but... Read More »

Evolving Law Practice & Case Management with Lean BPM Developments

Lean BPM is moving law firm practice management from system integration to innovation and digitalization There has not been a great deal of innovation with the technology used for law practice management. The bulk of case management and legal practice software development has simply seen closer integration of core systems, perhaps with improvements in the User Interface and reporting dashboards. The majority of legal software solutions have not evolved into something that delivers fundamental value and ROI – the focus has simply been on how existing technology is applied to law practice management. Thankfully, this is now changing as more... Read More »

Banking Compliance Executive Order on Dodd-Frank and a Wall Street Master of the Universe called Steve Mnuchin

Dodd-Frank under fire from the new president, but will Mnuchin reform banking compliance rather than burn? I discussed several banking and finance targets for an incoming Trump administration back in November, after the extraordinary presidential election win by the establishment outsider. I highlighted three targets back then: The Volcker Rule, Financial Stability Oversight Council, and the Consumer Financial Protection Bureau. Here we are in February, and by executive order and associated executive memorandum, President Trump directs the Secretary of the Treasury to consult with the heads of the members of the Financial Stability Oversight Committee on the efficacy of the existing... Read More »

Lean BPM for Lean Government as Trump’s Hiring Freeze Bites

President Trump’s Hiring Freeze Bigly Underscores Government Need To Do More With Less by Karl Hindle Back in November, we covered the effect of the Federal spending freezes on the delivery of services , and especially the need for government departments to do more with less and the impact on vendor margins. With the flurry of executive orders from President Trump, the hiring freeze presages a Federal government Ice Age and a great deal of disruption. The only exceptions to the hiring freeze are the military, national security, and public safety personnel. The Office of Management and Budget (OMB) released... Read More »

Enterprise Task Management Benefits for Employees

User Adoption is important, but there is much more for employees working with an Enterprise Task Management platform than just ease of use When we are looking at deploying tools and solutions in the enterprise, the focus is typically on “What is in this for the organization?”. Major purchases need to be justified, in terms of cost and ROI, the impact on how the organization will work, and the pros and cons. User adoption does form part of the mix, but this is frequently a tacked-on afterthought, and in any event, does anyone really consider what the benefits for the... Read More »

The Human Touch, Process Optimization, and Platformization

Process-versus-Platform and when should innovation supersede process optimization Michael Schrage is a fellow at the MIT Sloan School for Digital Business, and I read his article over the Holidays, tantalizingly entitled, “Instead of Optimizing Processes, Reimagine Them as Platforms”. I bit and read it, interested to see where this would go, especially after having adopted the concept of viewing a business through a process lens. The main meat of the article centered around a UX tweak for a client, which proposed the provision of inventory data to the prospective customer upfront. The idea was that by showing inventory as in... Read More »

JobTraQ X7.2 Release Announcement

JobTraQ X7.2: Merry Christmas! While developing JobTraQ X7.0 we discovered a strong need for easier collaboration on tasks and projects. JobTraQ X7.2 introduces Conversations to help users quickly ask questions and coordinate about their tasks. This new feature lets your team get the answers they need without a bunch of emails, phone calls, or searching for the right person. And the conversation details are stored in the task for easy reference instead of being spread across many systems or not tracked at all. Self-hosted customers with an active maintenance agreement can immediately download the self-installing upgrade from the JobTraQ customer... Read More »

Decreased Federal Spending Puts a Premium on Performance & Efficiency

Federal hiring freeze and reduced budgets mean government workers will need to do more with less I was fortunate to be able to attend SMART PROC 2016 recently, with a slew of military and federal government procurement attendees, and this gave me a great opportunity to discuss some of the major issues confronting federal government buyers. A common theme was how their budgets are being squeezed, but the drive for performance and efficiency has increased. Speaking with several system integrators, you can see how this is reflected with their margins being tightly squeezed, and they don’t think this is going... Read More »


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