Bridge Out Ahead – Surviving the Committee

It’s that sinking feeling…  when your executive sponsor says to you: “Sure Bob, we think getting Task Management Software [or you can replace this with whatever your initiative is] is a great idea!  In fact, maybe we could use that all over our company!  There may be people out wandering around in the snow in other departments that could use this!  So… before we let you solve your burning business problem, let’s just ‘quickly’ get them all involved so that whatever we get for you will meet all of their needs too.” Even though they don’t know that you have... Read More »

JobTraQ X5.13.5 Release Announcement

Swift Software is excited to announce the release of JobTraQ version X5.13.5. This latest version includes a new email conversation routing feature that allows JobTraQ to route and record emails for helpdesks, sales teams, and other email-based processes that need to preserve a record of email conversations. It also includes several enhancements requested by customers and partners. Read More »

New Custom Module: Dynamic Emails

Have you ever wanted to send a customized email from JobTraQ to a customer, vendor, or internal staff? Maybe send that email on behalf of your Sales department or procurement team? Do you want to automatically include specific information from your task, but not everything? Have no fear, Swift Software is here… and we are proud to announce Dynamic Emails; a custom email module which integrates with your JobTraQ system.  Designed and developed by our Professional Services team, the Dynamic Emails module allows you to identify who the email should be sent to, including CC and BCC, who the email is coming from, what fields from JobTraQ to include, and some, none, or all of the attachments from the task. Read More »

Three Useful Workflow Management Examples

The JobTraQ workflow engine automates actions and processes to make your team more productive and successful. However, the system’s power and flexibility can mean that configuring it for your specific business process is a daunting task. If you don’t know where to begin, these starter examples will help. Read More »

Inside Look: How Our Development Team Uses JobTraQ Software

Our development team uses an “agile” software process, which means that we work in a series of two-week plan->code->test->polish iterations. As we complete each iteration, we install a small new feature set on our internal production server for alpha testing. Each iteration completes a small portion of the overall development plan. After two to ten iterations, a whole set of features that have passed QA are designated as complete, and we build a final release and announce it to our customers. Our JobTraQ project management software system manages this process for us in several ways. First, it manages our feature... Read More »

New Feature in JobTraQ BPM Software X5.13.0: Batch Edit

The new Batch Edit feature in JobTraQ BPM Software Version X5.13.0 makes it easy to make changes to many tasks and projects at one time. For example, if an employee is going on vacation, you can select their tasks and reassign them to someone else. Or, if you have a project that is being postponed by two weeks, you can select that project and its sub-tasks and add two weeks to every due date. Batch Edit: We are excited about this new batch edit feature, and we plan to continue to improve it in future versions of JobTraQ. For more... Read More »

Attached Files Enhancements in JobTraQ Software X5.13.0

JobTraQ’s attached file features have always been functional, but not very friendly or easy to use, especially for users who frequently upload a large number of files. Now, JobTraQ BPM software version X5.13.0 includes a completely redesigned user interface that makes it quick and easy to upload, download, and edit attached files. Users with Chrome, Firefox, or Safari can also take advantage of those browsers’ features to drag and drop files from their PC directly into JobTraQ. Also, instead of storing attached files in a single list for each task or contact, administrators can now create multiple custom attached file... Read More »


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