How To: Integrate JobTraQ Logins with Active Directory

JobTraQ BPM software allows server administrators to integrate their user authentication with an Active Directory or other LDAP authentication server. If you want to use this feature, you must set up your JobTraQ server to use Active Directory authentication. To do this, follow these steps: In JobTraQ BPM software, go to the System Settings page Change the Use LDAP Authentication setting to Yes In the LDAP Server URL setting, type LDAP://<your domain> Click Save. If there are any problems connecting, you will get an error message. Simply fix the problem and click Save again. Once the server is configured, you... Read More »

Installation: Adding a Second Web Server That Uses a Shared Database

Adding a second web server that uses an existing JobTraQ database is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption, but the new server will not operate correctly unless the entire process is performed correctly. Also, the same version of JobTraQ must be installed on both the original web server and the new web server. Otherwise, the new server will not be able to read the database accurately. To make sure that the process works correctly, we recommend that you upgrade the existing server to... Read More »

How To: Move a JobTraQ Application To a New Server

Moving a JobTraQ database to a new server is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption on the old server, but the new server will not operate correctly unless the entire process is performed correctly. Also, the same version of JobTraQ BPM software must be installed on both the old server and the new server. Otherwise, the new server will not be able to read the database accurately. To make sure that the process works correctly, we recommend that you upgrade both servers to... Read More »

Installation: JobTraQ Software with Microsoft SQL Server

When installing JobTraQ task manager software with Microsoft SQL Server, certain caveats apply: JobTraQ® can only run on SQL Server 2005 or later JobTraQ® can only connect to SQL Server using “mixed mode” authentication Windows Authentication mode is not supported When you install JobTraQ task manager software and connect it to a SQL Server, that server must use Mixed Mode authentication. SQL Server can run in two authentication modes. The first, Windows Authentication mode, requires services and or applications to run as a specific windows user to gain access to database resources. This is not practical in a large scale... Read More »

JobTraQ X6.0 BPM Software Release Announcement

Swift Software announces the release of JobTraQ version X6.0 with our new visual process designer and enhanced workflow system. The process designer is powerful yet exceptionally easy to learn and use, and the visual design capability makes workflow processes practically self-documenting. Maintenance and process improvement are significantly easier because process flow is represented visually and explicitly controlled. New advanced workflow features like parallel processes and global conditional actions streamline implementation for complex business processes. Time-based escalation enables entirely new types of workflow, like SLA monitoring, escalation, and contract compliance. Read More »

JobTraQ X5 to X6 Workflow Software Transition Plan

Swift Software’s original plan for upgrading JobTraQ X5 customers to X6 and the new visual workflow system was to automatically convert the existing workflow rules into single step processes in the new system. But because each X5 workflow rule was independent, there was no way to create a visual version of the system-wide process that those rules represented. Customers who previewed the new visual workflow designer asked us why we wanted to automatically upgrade their old workflow rules into mini-processes instead of allowing them to use the new system as an opportunity to clean up and streamline their current systems... Read More »

JobTraQ BPM Software is Compliant with Section 508

Swift Software is proud to provide a system that is compatible with the requirements laid out in Section 508 of the US Rehabilitation Act. JobTraQ lean BPM software provides empowering access to excellent task management capabilities for those with visual challenges or who otherwise need to incorporate the use of screen-reader technologies. For more information about our 508 compliance, or to receive a free and no obligation copy of our VPAT (Voluntary Product Assessment Template), please contact Vaughn Thurman in our sales department and be sure to mention that you are interested in our 508 capabilities. Vaughn is very familiar... Read More »

JobTraQ X5.13.5 Release Announcement

Swift Software is excited to announce the release of JobTraQ version X5.13.5. This latest version includes a new email conversation routing feature that allows JobTraQ to route and record emails for helpdesks, sales teams, and other email-based processes that need to preserve a record of email conversations. It also includes several enhancements requested by customers and partners. Read More »


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