JobTraQ® Task Management Government SolutionsTake a Sneak Peek at JobTraQ® Task Management Software SWIFT SOFTWARE IS A VETERAN OWNED SMALL BUSINESS, PLEASED TO SERVE OUR GOVERNMENT CLIENTS WITH INTEGRITY AND UNPARALLELED SERVICE Government Workflow and Business Process Management Strengths:
JobTraQ® Project & Task Management Features View PDF  View Word Document
Outlook IntegrationJobTraQ® provides a powerful real-time integration with Microsoft Outlook®. JobTraQ® does not overwrite the built-in calendar, contact or task lists, but rather adds a new distinct and enhanced copy of each that is synchronized real-time with the JobTraQ® web server via our powerful and open XML integration engine. This allows end users to pick up their daily tasks from an Outlook task list, or view them via an Outlook Calendar, but once they select and open a task they are given all of the power of JobTraQ® right from within the familiar Microsoft Outlook® interface. They can see the custom fields that were predefined in JobTraQ® for the type of task they are working on. Their changes are saved to the audit trail. Notifications are sent when they update status or reach a milestone, and the workflow engine still analyzes every change to see if a business rule needs to run to, for instance, reassign a task to the finance department now that billable work has been completed.
Full Audit TrailJobTraQ® keeps a complete audit trail of all changes to tasks, projects, project assets and contacts. This allows you to find out who changed a record or any field or other asset and when they did it via a non-repudiated and easy to view action log. This feature provides a vital tool for Sarbanes-Oxley , ITIL, and FISMA compliance, as well as being useful in multiple day-to-day business uses.
Project Management & ControlProvides a web-based project management and execution environment allowing users to easily:
Data IntegrationJobTraQ® delivers Open Interfaces, an Open Data Model, and a comprehensive set of fully Authenticated Web Services (XML, SOA) Integration Points allowing you to easily integrate with third party systems including: ERP systems, PDM applications, Supply chain management, Web/Database/Back Office, Inventory, Accounting and other third party products.
Easy CustomizationYou can customize JobTraQ® to fit your business's specific need with extraordinary speed. No programming or database management required:
"Anytime, Anywhere" Web-Based AccessJobTraQ® uses web-based technology, so your users can access the system anytime, from anywhere. No client-side software to install or maintain, ever.
Active Directory Integration (Single Sign-On)JobTraQ® includes flexible integration with the Active Directory, or other LDAP based authentication systems. By allowing you to specify that individuals inside your organization can authenticate through the active directory you eliminate the need to maintain multiple logins when you add JobTraQ® to your network. However, you can still let clients have access to the system without being integrated into your internal active directory. Additionally, the integration does NOT require you to provide JobTraQ® with any active directory accounts, administrative or otherwise. Contact Management and User Access ControlJobTraQ® provides a complete, searchable, centralized contact database which is directly integrated into the system's powerful task tracking functionality. Gain instant access to your customers, clients and staff information. JobTraQ® enables system administrators to mass import current contact information from a database, spreadsheet, or text file in just minutes and then manage it all from one place with a full audit trail. In addition, system administrators can use powerful and granular permissions and groups to specifically define what each user is allowed to do within JobTraQ®. The flexible built-in permissions can be applied to fields, statuses, required fields, task types, features and screens. Flexible Workflow - Unattended ExecutionIf you have specific processes that your agency follows, JobTraQ's workflow features can help you automate them and easily enforce those best practices. Just map the flow of your policies and procedures with JobTraQ® using JobTraQ’s dynamic workflow engine and easy to use web-based management interface - no programming required. Powerful XML interfaces also allow you to extend the workflow system with to interact with external systems.
Data Organization & ManagementJobTraQ® stores, organizes, and manages data in a central location allowing users to quickly locate and utilize the specific information they need. JobTraQ® keeps files, time tracking, and other pertinent info together and organized.
CheckpointsJobTraQ® allows managers and staff to easily create checkpoints allowing a forward looking view to assure that projects and tasks are on time. With checkpoints, you can predefine that if a project or task is not X% complete by a certain date that reminders should begin to prompt or alert the assignee or others that the item is falling behind. One of the benefits of this approach is that you can also build in management alerts if critical dates are within the predefined "risk distance". In other words, you may also want to setup a checkpoint so that if a project or task in the task management system is not at least 70% complete by a certain date, escalate the task to a departmental manager for corrective action. This is particularly useful in financial services where late reporting can lead to serious fines. Data AccessJobTraQ® allows users to access data based on defined, described and varied levels of permission. Permissions can be established in terms of: No Access, Read-only, or Full Control (or Read/Write/Append for the special “append text fields”). Easily grant access to clients, staff, managers or other stakeholders and control what projects, tasks fields, and screens they can see.
Data Control
Instant Email NotificationJobTraQ® features include instant email notification upon the creation or assignment of, or changes made to, a task or project. Administrators can easily define the rules by which users receive notification. In addition, when a task or project is overdue, JobTraQ® also sends email reminders to the assigned task owner, (managers, and/or the project manager or other assigned recipients), keeping projects visible and on track.
Robust ReportingJobTraQ® provides complete and dynamic HTML and CSV reports on tasks, projects, contacts, and scheduled tasks. These reports allow you to easily view, print, or load your information into other programs such as Microsoft Excel or Crystal Reports. In addition, JobTraQ® includes a custom-report interface which allows developers to construct advanced integrated reports based upon your specific business needs.
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