| Challenge |
JobTraQ® Solution |
No System of Record and duplication of data across agencies or departments.
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Use JobTraQ® as your Centralized Asset, Incident, or Case Management software. Keep track of all your data - Human Capital, Inventory Log, and so much more!
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Ever-changing reporting requirements cause inaccuracies in reporting results and constant costly redevelopment to meet changing requirements.
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Quickly create custom fields to meet new tracking requirements and utilize already available reports or create custom reports to satisfy those changing requirements. Boost reporting accuracy by 75% or more.
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Stringent requirement for controlling physical access to your data prevents the use of hosted solutions.
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JobTraQ® is an installable server side web-based application that runs on your servers, in your environment. Or, we can offer you access to our own data center, which is equipped and operated in full compliance with NIST Special Publication 800-53, and is audited at least annually to show that it reamins qualified to host government data.
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Need for consolidated case management and aggregated reporting for and across multiple disciplines.
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JobTraQ® provides a powerful case management framework capable of meeting the needs of multiple unique missions from within a single consolidated system. Workflow rules allow cases to be migrated to other departments or other inter-departmental workflow based on easily customized business rules.
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POAM / Data Call Reporting requiring numerous man hours to compile - monthly, quarterly, annually, etc.
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Data call automation; standardize and automate reporting with robust and rapid data extraction and reporting functionality.
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Disorganized, Unmanageable, or Out-of-control processes
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Begin continuous process improvement today with easy-to-manage workflow and queuing; including a summary view tool that can quickly sort by due date or many other task data elements. Rich sorting, prioritization, graphical indicators, calendar views and filtering / paging allow quick access to "big picture" workflow, tasking and resourcing views.
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Poor customer communication and support; poor customer relations
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Easy-access web interface for clients enables open view into client facing details (easily controlled by the JobTraQ® administrator). Real-time notifications keep concerned parties and clients in the loop; JobTraQ® helps keep teams accountable to customers, which increases customer satisfaction and loyalty and reduces inbound status calls.
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Poor internal communication and support; employee to employee, employee to supervisor, department to department.
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Real-time notifications and reminders keep concerned parties and supervisors connected and aware of the status of collaborative projects and tasks
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Lack of Accountability – lack of records, no change process, no communications about change, no change management – asking “Who did This”?
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Accountability and Change Log keeps record of who made what changes and when.
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Ineffective resource management: What did we do with… or Where are the files for… or What did we do last time…
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JobTraQ® provides an integrated file management solution, which allows relevant files to be attached directly to relevant tasks. Images, documents, software, etc. can all be attached as part of a permanent record used for future retrieval and can be version controlled as well.
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No organizational structure or controls to ensure work gets done properly and on time without missed deadlines.
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Automated email reminders for overdue tasks as well as pre-scheduled tasks keep deadlines visible. Configurable reminders proactively alert staff of upcoming deadlines. |
Making decisions without proper support of data.
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Integrated task comments and notes for every task. Built-in knowledge base, knowledge management and project transfer facilities.
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Lack a systematic way of tracking projects and tasks through completion.
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JobTraQ® enables you to easily manage and control task, projects and people; then monitor, measure, and report on your organization’s level of efficiency and effectiveness
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Difficulty in managing and measuring results of out-of-office employees, sales force or staff members
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Web-based for access anytime, anywhere to view projects, tasks, calendars, contacts, etc.
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| Government Specific Pricing! |
Contact us at 866.640.CODE (2633) or click here |
