| Challenge |
JobTraQ® Solution |
No System of Record and duplication of data across agencies or departments.
|
Use JobTraQ® as your Centralized Asset, Incident, or Case Management software. Keep track of all your data - Human Capital, Inventory Log, and so much more!
|
Ever-changing reporting requirements cause inaccuracies in reporting results and constant costly redevelopment to meet changing requirements.
|
Quickly create custom fields to meet new tracking requirements and utilize already available reports or create custom reports to satisfy those changing requirements. Boost reporting accuracy by 75% or more.
|
Stringent requirement for controlling physical access to your data prevents the use of hosted solutions.
|
JobTraQ® is an installable server side web-based application that runs on your servers, in your environment. Or, we have a NIST 800-53 certified data center qualified to host government data.
|
Need for consolidated case management and aggregated reporting for and across multiple disciplines.
|
JobTraQ® provides a powerful case management framework capable of meeting the needs of multiple unique missions from within a single consolidated system. Workflow rules allow cases to be migrated to other departments or other inter-departmental workflow based on easily customized business rules.
|
POAM / Data Call Reporting requiring numerous man hours to compile - monthly, quarterly, annually, etc.
|
Data call automation; standardize and automate reporting with robust and rapid data extraction and reporting functionality.
|
Disorganized, Unmanageable, or Out-of-control processes
|
Begin continuous process improvement today with easy-to-manage workflow and queuing; including a summary view tool that can quickly sort by due date or many other task data elements. Rich sorting, prioritization, graphical indicators, calendar views and filtering / paging allow quick access to "big picture" workflow, tasking and resourcing views.
|
Poor customer communication and support; poor customer relations
|
Easy-access web interface for clients enables open view into client facing details (easily controlled by the JobTraQ® administrator). Real-time notifications keep concerned parties and clients in the loop; JobTraQ® helps keep teams accountable to customers, which increases customer satisfaction and loyalty and reduces inbound status calls.
|
Poor internal communication and support; employee to employee, employee to supervisor, department to department.
|
Real-time notifications and reminders keep concerned parties and supervisors connected and aware of the status of collaborative projects and tasks
|
Lack of Accountability – lack of records, no change process, no communications about change, no change management – asking “Who did This”?
|
Accountability and Change Log keeps record of who made what changes and when.
|
Ineffective resource management: What did we do with… or Where are the files for… or What did we do last time…
|
JobTraQ® provides an integrated file management solution, which allows relevant files to be attached directly to relevant tasks. Images, documents, software, etc. can all be attached as part of a permanent record used for future retrieval and can be version controlled as well.
|
No organizational structure or controls to ensure work gets done properly and on time without missed deadlines.
|
Automated email reminders for overdue tasks as well as pre-scheduled tasks keep deadlines visible. Configurable reminders proactively alert staff of upcoming deadlines. |
Making decisions without proper support of data.
|
Integrated task comments and notes for every task. Built-in knowledge base, knowledge management and project transfer facilities.
|
Lack a systematic way of tracking projects and tasks through completion.
|
JobTraQ® enables you to easily manage and control task, projects and people; then monitor, measure, and report on your organization’s level of efficiency and effectiveness
|
Difficulty in managing and measuring results of out-of-office employees, sales force or staff members
|
Web-based for access anytime, anywhere to view projects, tasks, calendars, contacts, etc.
|
| Government Specific Pricing! |
Contact us at 866.640.CODE (2633) or click here |
