Business Decision Management (BDM) and BPM’s Innovation Intersection

Removing Subjectivity, Capturing Creativity, and Injecting Data & Facts into Business Decision Making We talk a lot about process management and optimization, and while enterprises and a sizeable chunk of mid-range companies understand BPM as a bedrock for digital transformation, there is a glaring gap in implementation. However, it is not simply lack of implementation or adoption of BPM that will hold an organization back, but the lack of an ability to standardize business decision making. Business Decision Management (BDM) seeks to deliver this standardization, providing decision making with a set of processes whose objective is to deliver consistency, and... Read More »

Lean BPM Delivers Continuous Improvement and Agile Process Management

JobTraQ Empowers the Citizen Developer and Reduces the Burden on IT Lean methodology looks to eliminate all waste from business activities, originally developed as a software development methodology, it has quickly gained wider application in the business world. Business Process Management (BPM) looks to gain control and visibility into business activities, viewing them as processes comprising workflows and constituent tasks which need to be followed and completed to deliver final value. Traditional BPM solutions have proven to be unwieldy and very expensive, fitting only the budgets of large enterprises with the money and resources to deploy them, and more importantly,... Read More »

Business Processes and the Internet of Things

Marrying Lean BPM with the Internet of Things Josh Yeager is Director of Operations for JobTraQ. Lean BPM (Business Process Management) and IoT (the Internet of Things) are two hot buzzwords that are rarely seen together. To my mind, this is strange, because they support and reinforce each other very well. The Internet of Things is the idea that traditionally unconnected physical objects can be networked together to enable easy monitoring, reporting, and dynamic coordination. Examples range from dishwashers that text their owners when a cycle is done, to environmental monitors that detect problems in large systems, to industrial devices... Read More »

Essential Skills for Business Process Management Success

One of the most effective ways for managing your business is by managing its processes. This is where business process management (BPM) can help. Through a mix of methods, policies, practices and tools, your organization’s activities and procedures will grow optimized and capable of achieving the goals set by upper management. However, to ensure the success of your efforts, your business process directors and senior IT managers should possess a set of crucial skills aside from obvious ones such as process modeling. Gartner’s 15 Skills Critical to Success with BPM Gartner, the world’s top IT research and advisory company, published... Read More »

On-Premises BPM versus a SaaS Cloud Solution

Karl Hindle is Director of Marketing for Swift Software, the developer of JobTraQ: We frequently encounter the SaaS-v-On-Premises question when dealing with prospective customers, and the ultimate selection is fairly evenly split when it comes to deployment. For those clients operating in highly regulated industries, or where the data is exceptionally sensitive, the choice veers strongly towards going with the On-Premises offering. Even so, we’re seeing an increase in the number of these clients who are seriously considering the Cloud-based BPM offerings, even where the application and data will be business critical. What is driving the decision between deploying a... Read More »

Implementing Continuous Improvement with Lean BPM

Josh Yeager, Director of Operations, and Karl Hindle, Director of Marketing tackle Continuous Improvement: You may find Josh and Karl on LinkedIn by clicking the hyperlinks on their names. Karl also wrote on achieving CI using a Lean BPMS in August 2015, which also includes a live demonstration of how quickly a process can be created and changed in a live, operational environment. Business process improvement is a systematic technique that an organization can use to iteratively optimize its processes to achieve more efficient results. Several researchers have published specific methodologies over the years, including H. James Harrington, Tristan Boutros... Read More »

How to Optimize Your Department’s Resource Utilization

Most organizations wish their employees could achieve a higher level of utilization. There are horror stories about teams spend so much time in meetings that each person only gets 1-2 hours of “real work” done each day. On the other end of the spectrum, the best-run consulting agencies and law firms achieve utilization rates of 90% or more. A realistic balance between core work responsibilities and collaboration overhead often results in an effective utilization rate of 60-80%. If your utilization rate is lower than you’d like, how can you raise it? One very effective way is to eliminate overhead for... Read More »

Banking BPM and Why a Point Solution is Not Recommended

Bank and financial institutions operating in the retail world are in an exceptionally tough environment. Regulations and compliance are daunting, loaded with extensive complexity plus they are ever changing. Customer attrition rates are exceptionally high with the commoditization of products and services, plus the financial crash seriously dented confidence in the sector as a whole. The general response from the banking industry has been to invest heavily in new technologies, focused on winning and retaining customers and keeping them coming back for more. There have been two approaches to deliver value: to develop in-house point solutions, and then seek to... Read More »

Can A Project Workflow System Be Deployed Without Pain?

Project workflow systems allow businesses to streamline and optimize business processes, and they form a key component of Business Process Management (BPM) solutions. They are especially powerful when combined with effective, collaborative task management functionality and real-time visibility on workflows. Traditional project workflow solutions, particularly when they are part of a larger BPM solution, are notoriously expensive and frequently take a huge IT effort to deploy. Even with a relatively smooth deployment, there are frequently issues and a sense of failure to meet organizational expectations. Closer to the norm is a huge cost, frequently more than anticipated, deployment headaches, a... Read More »

Automate Business Workflows Without the IT Department

When you are looking at workflow solutions, a major issue is the deployment and the need to bring in a frequently stretched IT department to handle the work. Many IT departments are heavily engaged in taking care of existing infrastructure, typically with 80% of their time, resources and budgetary allocation tied up in this, leaving a small slice of time, budget and resources available for projects. Your workflow project may be a great idea, but it has to compete with the other projects IT is being asked to implement and they have constrained capability. But what if you didn’t need... Read More »