Applying Lean through Workflow Automation and Emergent Design

Large scale workflow automation deployments do pose significant challenges, leading to delay or abandonment of the strategy, but there is a viable alternative using Lean BPM’s Emergent Design Approach Workflow automation delivers significant business benefits, and it is not difficult to see these reflected in the bottom-line numbers, but there are challenges to implementation. The push for workflow automation has traditionally been coming from the vendor side, but increasingly we are seeing customers taking the lead and seeking to deliver innovative solutions for work management. A significant barrier to deployment of a workflow solution is time and cost, however where... Read More »

Managing Increasing Complexity in the Digital Age with Lean BPM’s Emergent Approach

Digital transformation is promoted as the way forward for more effective management, increasing efficiencies, better customer experience (CX), and improving the bottom line. Big Data, process automation, organizational visibility, enhanced employee collaboration, Artificial Intelligence (AI), and integration of people and technology, and a lot more, are all contributing to the Digital Revolution we are living in. On the demand side we have hyper-scaling, while on the supply side we have hyper-customization, both of which are creating opportunities at a rate we have not experienced before. What all of this boils down to for real-life people is complexity, a staggering amount... Read More »

PRESS RELEASE: Swift Software Releases JobTraQ X7.3 with Significant User & Admin Enhancements

FOR IMMEDIATE RELEASE: March 20, 2017 Swift Software, Inc. 717.658.8683   Swift Software Releases JobTraQ X7.3 with Significant User & Admin Enhancements Lean BPM Pioneer Continues to Make User & Admin Adoption of BPM Simpler & Faster Frederick, MD —March 20, 2017 – Swift Software, Inc, the Lean BPM pioneer, announces the latest JobTraQ X7 release with X7.3, featuring simplified email notifications, the ability to push shared lists to users, and enhanced collaboration & conversation tools. JobTraQ X7.3 delivers even more control and functionality directly into the hands of Citizen Developers, i.e. people who work with business processes, but who... Read More »

Accelerate Process Improvement & Reduce the Burden on IT with the Citizen Developer

How Can You Speed Up Process Change and Deliver Control to Business Users & Process Owners? You lead a team in IT, tasked with delivering changes requested by the business operations team to several critical processes they work with. Months lapse, and as you sit in the update meeting, giving another spiel on why it’s taking so long, you’re starting to feel like a chicken thrown into a den of very hungry lions. Your sense of frustration is rising as you struggle to manage business expectations with your IT reality. Now imagine that same meeting, only this time you are... Read More »