Fully Automated Active Directory Sync with JobTraQ Lean BPM

Josh Clark is a software engineer and a member of the Professional Services team tasked with training, deployment and managing customer system integrations. He has extensive experience on integrating JobTraQ with Active Directory. Active Directory, in addition to all the other things it can do, is primarily used as the authoritative source for an organizations network logins. JobTraQ, like Active Directory, contains a list of accounts with specific permissions and logins for each user. JobTraQ has the ability to directly integrate with Active Directory for user logins straight out of the box. However, JobTraQ does not update any information on... Read More »

Enhanced Communication with BPM – Unified Retail Management System

Matt Rodenbaugh and the Professional Services team helped a client deploy JobTraQ as a global, retail management solution. One of the major benefits realized by the customer was how JobTraQ provided for two-way communication between retail locations around the globe and their Head Office in the United States. One of the most important and key factors for a retail company to be successful is communication. Specifically, communication between the various retail locations and stores, and the Corporate management team. Sites need to be able to communicate special orders and frustrated freight to Head Office. Corporate needs to communicate price changes,... Read More »

Using the JobTraQ Audit Trail for Trouble Shooting

John Barr is the JobTraQ Product and Operational Support Coordinator and a crucial lynch pin for customers transitioning from deployment to operational use of JobTraQ. The Audit Trail feature of our Lean BPM solution makes JobTraQ an ideal compliance enforcement and management tool, however it is also used to trouble shoot problems encountered, either within the solution or within work output. An important tool for troubleshooting an issue with a specific task or project is to use the Audit Trail. The Audit Trail contains all of the actions and updates that have been performed on the task by workflow or... Read More »

JobTraQ Takes Google Maps Integration with BPM to the Next Level

Josh Clark is a software engineer and a member of the Professional Services team tasked with training, deployment and managing customer system integrations. Recently, he worked on the integration of Google Maps for an Oil & Gas customer who needed to map pipelines and associated assets. For most of our customers the ability to display a map in an embedded page with a one location is all that is needed. But for some, dynamically controlling where a map is focused and what information is displayed is critical. To meet this next level of integration, Swift Software’s Professional Services team has... Read More »

Orchestration and Workflow Management Software

Automate Business Processes with Workflow Management & Orchestration Workflow defines a series of activities that are necessary to complete a task. Workflow Management Software (WMS) is a system of tools that is designed to automate business processes. Basically, the software is used to streamline tasks that are data driven. Also known as orchestration, WMS enables personnel to coordinate several administrative tasks and user interactions on a single platform. How Does It Work? The primary purpose of such software is to help businesses define, administer and coordinate a variety of varying processes. In a world that is driven by data, most... Read More »

On-Premises BPM versus a SaaS Cloud Solution

Karl Hindle is Director of Marketing for Swift Software, the developer of JobTraQ: We frequently encounter the SaaS-v-On-Premises question when dealing with prospective customers, and the ultimate selection is fairly evenly split when it comes to deployment. For those clients operating in highly regulated industries, or where the data is exceptionally sensitive, the choice veers strongly towards going with the On-Premises offering. Even so, we’re seeing an increase in the number of these clients who are seriously considering the Cloud-based BPM offerings, even where the application and data will be business critical. What is driving the decision between deploying a... Read More »

Elements of a Compliance Management System using Lean BPM

The Federal Deposit Insurance Corporation (FDIC) stipulates that a Compliance Management System (CMS) is how an institution learns, understands and manages: Compliance responsibilities; Employee understanding of compliance responsibilities; Incorporation of compliance requirements into business processes; and Taking corrective action where required and updating compliance and operational materials as necessary. There are two major areas an effective CMS will manage risk for the organization: The risk associated with changing products and services offered to customers; and The risk associated with the impact of new legislation and regulation in the wake of market developments. Further, the FDIC advises there are three components... Read More »

Implementing Continuous Improvement with Lean BPM

Josh Yeager, Director of Operations, and Karl Hindle, Director of Marketing tackle Continuous Improvement: You may find Josh and Karl on LinkedIn by clicking the hyperlinks on their names. Karl also wrote on achieving CI using a Lean BPMS in August 2015, which also includes a live demonstration of how quickly a process can be created and changed in a live, operational environment. Business process improvement is a systematic technique that an organization can use to iteratively optimize its processes to achieve more efficient results. Several researchers have published specific methodologies over the years, including H. James Harrington, Tristan Boutros... Read More »

Does the Cost of a Failed Deployment Matter More Than the Price of Software?

Josh Yeager is JobTraQ’s Director of Operations, and today he looks at why cost (initial or TCO) and software features are not the only issues you should be tackling when looking at software deployments. You can find Josh on LinkedIn here: Josh Yeager   When you are searching for a new software product to solve a problem, you probably focus on two things: features and cost. I have done the same thing, several times. Most software marketing focuses on the same two things, so this is natural. But this approach drastically increases the risk of post-purchase failure. Personally, my biggest... Read More »

The Build versus Buy Software Decision

Before you look at developing an in-house solution, consider the downsides and high risk of failure first! Mark Porter is the UX Lead on the JobTraQ dev team – he was instrumental in developing JobTraQ’s visual workflow, and is currently leading a major overhaul of our UI. Mark gives his thoughts on the build/buy decision when looking at a software solution.   The decision to build or buy a software solution when solving business problems can be a challenging one. Your IT team says they can write a custom solution in a fraction of the cost of the off-the-shelf solutions... Read More »


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