Can You Achieve Continuous Improvement with a BPMS?

Process Improvement & Design Execution into the Live Operational Environment in Minutes Today, we’re providing a video of a simple HR process for onboarding new employees. We shall also show how the existing process can be altered, and also how the changes made using the workflow visual designer can then be pushed into the live environment, in this instance in 3 minutes. The video lasts just over 3 minutes – click on the image below. In this instance we used an HR process, however any process could just as easily be managed and changed. The process we demonstrated here is... Read More »

Why Should You Create an Environment for Failure?

“Victory has a thousand fathers, defeat is an orphan,” so said Napoleon Bonaparte, and I personally always tend to hide a smirk when, as a Brit in the US, I am asked if “we” (the Brits) celebrate 4th of July – my response is typically, “No, no-one celebrates defeats.” So why would anyone create an environment where it is OK to fail? Perhaps a better question is, “Who would create an environment where any failure can be considered as potentially terminal?” The answer to that question is a very lengthy list indeed: every government body on the planet for a... Read More »

How To: Install JobTraQ Sync for Microsoft Outlook

JobTraQ Sync for Outlook is a Microsoft Outlook 2010/2013/2016 add-in that synchronizes your calendar to and from JobTraQ. It supports both 32 bit and 64 bit versions of Microsoft Outlook 2010, 2013, and 2016. This document will help you install the add-in and sign in for the first time. Installing the add-in To install the add-in, follow these instructions: To download the zipped installation files, click this link and sign in to the portal: JobTraQ Sync for Outlook Unzip the ZIP file to extract the installation files. Now we need to determine whether your Microsoft Outlook is 32 bit or... Read More »

Satisfying Customer Demand for Agile & Flexible Business Processes

I read Craig Reid’s blog a lot, not least because he is known as The Process Ninja, truly knows his stuff, and is a fellow Brit (though he’s ended up in Australia, while I’ve landed in the US). I mention Craig because I met up with a client last week, and we had a full and frank discussion about how JobTraQ could be used to implement and test new processes. That discussion on agility and flexibility, reminded me of a post by Craig on why speed and flexibility are business essentials – the link to his post and blog are... Read More »

JobTraQ versus PegaSystems – Lean BPM Goes Head-to-Head with Traditional BPM

We had the very recent opportunity to pitch JobTraQ against PegaSystems this week, and it was illuminating to see the differences close up between the two solutions. JobTraQ is the pioneer of Lean or Low Code, whereas PegaSystems is one of the big players in the traditional BPM space. Obviously, we want to see JobTraQ deployed for this customer, and frankly I think it is the better solution in this instance, nevertheless Pega is still a very good BPM solution and not to be taken lightly. Here are some of the differences between the two solutions we found upon close... Read More »

Banking BPM and Why a Point Solution is Not Recommended

Bank and financial institutions operating in the retail world are in an exceptionally tough environment. Regulations and compliance are daunting, loaded with extensive complexity plus they are ever changing. Customer attrition rates are exceptionally high with the commoditization of products and services, plus the financial crash seriously dented confidence in the sector as a whole. The general response from the banking industry has been to invest heavily in new technologies, focused on winning and retaining customers and keeping them coming back for more. There have been two approaches to deliver value: to develop in-house point solutions, and then seek to... Read More »

JobTraQ’s Top Tips for Quality Testing

A major criticism leveled at project teams is lack of testing, and this is a fair criticism in my view. Too many times I have seen the test phase glossed over, or some sort of half-hearted effort is made as an afterthought. The main culprit for poor testing is a failure to adequately plan properly, and the responsibility lies firmly with the PM for not being disciplined in their approach. Poor testing means poor product. Poor product means a poor reputation – yours! 1. Plan for Testing! After the above this sounds obvious, but it is so fundamental and such... Read More »

Why Effective Workflow Automation is Crucial for Successful Business Performance

Team collaboration across diverse processes and departments is achievable, but not without collaboration between effective workflow design and great task management. JobTraQ was first conceived as a task management tool with automated workflow capability. The reason why we paired task management and workflow automation at conception was simple: we understood the need to be great at both! The reason for being great at both was simple – you can’t achieve true, effective team collaboration if you don’t have effective workflow, and you cannot have effective task management without effective workflow. The key is to be able to create effective workflows... Read More »

Can A Project Workflow System Be Deployed Without Pain?

Project workflow systems allow businesses to streamline and optimize business processes, and they form a key component of Business Process Management (BPM) solutions. They are especially powerful when combined with effective, collaborative task management functionality and real-time visibility on workflows. Traditional project workflow solutions, particularly when they are part of a larger BPM solution, are notoriously expensive and frequently take a huge IT effort to deploy. Even with a relatively smooth deployment, there are frequently issues and a sense of failure to meet organizational expectations. Closer to the norm is a huge cost, frequently more than anticipated, deployment headaches, a... Read More »

Automate Business Workflows Without the IT Department

When you are looking at workflow solutions, a major issue is the deployment and the need to bring in a frequently stretched IT department to handle the work. Many IT departments are heavily engaged in taking care of existing infrastructure, typically with 80% of their time, resources and budgetary allocation tied up in this, leaving a small slice of time, budget and resources available for projects. Your workflow project may be a great idea, but it has to compete with the other projects IT is being asked to implement and they have constrained capability. But what if you didn’t need... Read More »


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