The Human Touch, Process Optimization, and Platformization

Process-versus-Platform and when should innovation supersede process optimization Michael Schrage is a fellow at the MIT Sloan School for Digital Business, and I read his article over the Holidays, tantalizingly entitled, “Instead of Optimizing Processes, Reimagine Them as Platforms”. I bit and read it, interested to see where this would go, especially after having adopted the concept of viewing a business through a process lens. The main meat of the article centered around a UX tweak for a client, which proposed the provision of inventory data to the prospective customer upfront. The idea was that by showing inventory as in... Read More »

Decreased Federal Spending Puts a Premium on Performance & Efficiency

Federal hiring freeze and reduced budgets mean government workers will need to do more with less I was fortunate to be able to attend SMART PROC 2016 recently, with a slew of military and federal government procurement attendees, and this gave me a great opportunity to discuss some of the major issues confronting federal government buyers. A common theme was how their budgets are being squeezed, but the drive for performance and efficiency has increased. Speaking with several system integrators, you can see how this is reflected with their margins being tightly squeezed, and they don’t think this is going... Read More »

Sarbanes-Oxley and the Lean BPM Solution for Executive Fear

Karl Hindle is a former auditor with Arthur Andersen and Pannell Kerr Forster, and covers the issue of Sarbanes-Oxley compliance and the Lean BPM solution for SOX using JobTraQ SOX Compliance: Your Own Bed or ‘Club Fed’ Sarbanes-Oxley was enacted in 2002 in the wake of Enron, Tyco, WorldCom, and a host of executives being arrested and forced to do the “perp walk”, being led away in handcuffs and usually hitting the evening news. Bluntly, SOX introduced real teeth into the world of corporate responsibility, holding the CEO and CFO fully responsible for compliance with the legislation, and threatening large... Read More »

JobTraQ X7.1 Release Announcement

Based on our extensive research and analysis of user behaviors, JobTraQ X7.1 builds on the significant user experience improvements of JobTraQ X7.0 and adds in-application notifications to help users stay up-to-date with the activity in their tasks. This improvement eliminates unnecessary email notifications while also reducing the chance that users will miss important updates. Read More »

Accelerate Process Improvement & Reduce the Burden on IT with the Citizen Developer

How Can You Speed Up Process Change and Deliver Control to Business Users & Process Owners? You lead a team in IT, tasked with delivering changes requested by the business operations team to several critical processes they work with. Months lapse, and as you sit in the update meeting, giving another spiel on why it’s taking so long, you’re starting to feel like a chicken thrown into a den of very hungry lions. Your sense of frustration is rising as you struggle to manage business expectations with your IT reality. Now imagine that same meeting, only this time you are... Read More »

What Makes JobTraQ Different from other BPM Suites?

JobTraQ is the Pioneer of Lean BPM and We Stand Apart from All Other BPM Solutions We set ourselves a huge challenge when we started JobTraQ’s development 13 years ago – the challenge was simple, but enormous: To create a tool which delivered 80% of BPM functionality for 20% of the cost, and which would be deployed in less than 10% of the time of a traditional BPM suite. Today, we’ve succeeded and have gone even further, with JobTraQ standing alone as a BPM suite that requires no coding or specialist skills, delivering the power of BPM directly into the... Read More »

JobTraQ X7 Launched

Lean BPM Takes a Significant Leap Forward in User Adoption, Speed, and Functionality After almost a year in development, JobTraQ has launched X7, a faster and simpler-to-use BPM toolkit which represents significant strides forward in delivering BPM functionality into the hands of business and operations people. JobTraQ provides 80% of traditional BPM functionality for around 20% of the cost, and your internal team will stand the solution up in less than 10% of the time it takes for a “Big BPM” deployment. Launched at the 2016 JobTraQ User Conference, the immediate impression is the clean design of the UI coupled... Read More »

The Need for Lean BPM in Banking

Delivering True Business Agility is a Strategic Challenge not an IT Problem There are three major drivers for business agility within the banking sector: fierce competition within the sector, constantly changing regulatory and compliance requirements, and finally, customer expectation and buying behavior. While compliance has taken center stage since the Great Recession of 2008, the focus has been moving increasingly to digital transformation, particularly improving Customer Experience (CX). This has led to some banks becoming technology powerhouses first, and banking institutions second, and Capital One is probably the preeminent example of this. Bain & Company published an article back in... Read More »

Webinar: Empowering the Citizen Developer – Lean BPM Demonstration

Please register for JobTraQ Lean BPM Demonstration – Empowering the Citizen Developer on May 25, 2016 12:00 PM EDT at: https://attendee.gotowebinar.com/register/1229502864025254658 BPM software is hard to define because it is the glue that binds business processes together, wherever those processes are operating; HR, finance, legal, operations, marketing, manufacturing, head office admin, and more. BPM is also universally applicable irrespective of the sector your business operates in too – energy, banking, insurance, media, oil & gas, law, fund management, healthcare, pharmaceuticals, real estate & construction, logistics, technology, automotive, retail, government, and so on. JobTraQ is specifically designed to manage business processes... Read More »

Gaining Visibility into Compliance Processes

Karl Hindle is a former auditor with Arthur Andersen & Co., and former partner of financial services firm, Andersen Hindle (UK). Today, he writes on the accelerating rate of compliance and regulatory change, and how digital automation can bake compliance processes into business processes, speed up report creation and notification, reduce the cost of audits and investigations, and free valuable compliance resources for deployment on proactive consulting and investigatory work. Are you able to look your senior leadership in the eye and advise them that compliance is under control across the organization? How confident are you that compliance policies are... Read More »


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