Lean BPM Delivers Continuous Improvement and Agile Process Management

JobTraQ Empowers the Citizen Developer and Reduces the Burden on IT Lean methodology looks to eliminate all waste from business activities, originally developed as a software development methodology, it has quickly gained wider application in the business world. Business Process Management (BPM) looks to gain control and visibility into business activities, viewing them as processes comprising workflows and constituent tasks which need to be followed and completed to deliver final value. Traditional BPM solutions have proven to be unwieldy and very expensive, fitting only the budgets of large enterprises with the money and resources to deploy them, and more importantly,... Read More »

Getting the Most out of a Workflow Management System

Using the right Workflow Management Systems (WMS) is absolutely critical to the success of your business. Sadly, many implementations of WMS’ have resulted in significant adverse effects upon the business itself, and what is even more frustrating is that these have been wholly avoidable. One major warning sign of a failed WMS deployment is that as soon as there is an issue, the entire company’s workflows grind to a halt. To avoid the pitfalls of deploying a WMS, you need to ensure the system will automate recurring tasks and processes, automatically follow-up and create alerts for unfinished tasks, and finally,... Read More »

Enterprise Task Management for the Mid-Sized Business

Lean BPM Brings Enterprise Task Management to the Mid-Market Enterprise task management solutions ensure that the constituent work items (tasks) associated with workflows and business processes are carried out on time in order to ensure orderly and efficient flow of work through a business process. The business process may be a production line manufacturing physical products, a service company’s routine for carrying out client service and routine care, or a non-operational part of the business, such as accounting pulling the accounts and business reports together. The major issue for mid-range businesses has been that enterprise task management is usually out... Read More »

JobTraQ Makes CIO Reviews Top 20 BPM Solution Providers

JobTraQ joins Appian & K2 in Top 20 BPM Solution Providers CIO Review magazine announces the Top 20 Most Promising BPM Solution Providers and Swift Software’s JobTraQ makes the list. This comes hot on the heels of last week’s award from Manufacturing Tech Insights Top 10 Lean Manufacturing Solution provider. JobTraQ is the pioneer of Lean BPM delivering BPM functionality directly into the hands of business people who need it – operations staff, team leaders, business analysts – without the need for specialist coding skills, and without pouring your business into a strait jacket. As one customer said last week,... Read More »

Fully Automated Active Directory Sync with JobTraQ Lean BPM

Josh Clark is a software engineer and a member of the Professional Services team tasked with training, deployment and managing customer system integrations. He has extensive experience on integrating JobTraQ with Active Directory. Active Directory, in addition to all the other things it can do, is primarily used as the authoritative source for an organizations network logins. JobTraQ, like Active Directory, contains a list of accounts with specific permissions and logins for each user. JobTraQ has the ability to directly integrate with Active Directory for user logins straight out of the box. However, JobTraQ does not update any information on... Read More »

Generating Customer Success with Passive Support & Active Engagement

Matt Rodenbaugh leads the JobTraQ Professional Services team, which works closely with the dev and support teams, and most of all, our customers. Matt gives us his thoughts on the JobTraQ approach to generating customer success: Supporting your customer community and making them successful should be a primary driver in our business lives. The team here at JobTraQ seek to accomplish this in two major ways: Passive Support and Active Engagement. Passive Support Passively, JobTraQ supports the community in two different ways. The first is through the Help files provided inside of JobTraQ. Most software packages are guilty of providing... Read More »

Using the JobTraQ Audit Trail for Trouble Shooting

John Barr is the JobTraQ Product and Operational Support Coordinator and a crucial lynch pin for customers transitioning from deployment to operational use of JobTraQ. The Audit Trail feature of our Lean BPM solution makes JobTraQ an ideal compliance enforcement and management tool, however it is also used to trouble shoot problems encountered, either within the solution or within work output. An important tool for troubleshooting an issue with a specific task or project is to use the Audit Trail. The Audit Trail contains all of the actions and updates that have been performed on the task by workflow or... Read More »

Business Processes and the Internet of Things

Marrying Lean BPM with the Internet of Things Josh Yeager is Director of Operations for JobTraQ. Lean BPM (Business Process Management) and IoT (the Internet of Things) are two hot buzzwords that are rarely seen together. To my mind, this is strange, because they support and reinforce each other very well. The Internet of Things is the idea that traditionally unconnected physical objects can be networked together to enable easy monitoring, reporting, and dynamic coordination. Examples range from dishwashers that text their owners when a cycle is done, to environmental monitors that detect problems in large systems, to industrial devices... Read More »

Product Lifecycle Management using Lean BPM

Josh Yeager gives his thoughts on using Lean BPM to manage Product Lifecycle Management processes. PLM is close to Josh’s heart: as Director of Operations he has led and built the JobTraQ dev team, using JobTraQ’s Lean BPM capabilities to manage its own development.   Product lifeycle management (PLM) is the process that manages the inception, planning, design, construction, marketing, delivery, and customer service for a product. Each of these elements is its own discipline, so PLM is responsible for keeping the big picture in view and coordinating the overall process. Lean BPM (Business Process Management) is an excellent tool... Read More »

On-Premises BPM versus a SaaS Cloud Solution

Karl Hindle is Director of Marketing for Swift Software, the developer of JobTraQ: We frequently encounter the SaaS-v-On-Premises question when dealing with prospective customers, and the ultimate selection is fairly evenly split when it comes to deployment. For those clients operating in highly regulated industries, or where the data is exceptionally sensitive, the choice veers strongly towards going with the On-Premises offering. Even so, we’re seeing an increase in the number of these clients who are seriously considering the Cloud-based BPM offerings, even where the application and data will be business critical. What is driving the decision between deploying a... Read More »


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