Enterprise Task Management By The Worker For The Worker

Enterprise Task Management By The People for the People Enterprise task management systems promise to deliver organization, efficiency, and work visibility, however a common issue is that they also deliver a straitjacket for work processes, are cumbersome, and while they offer insight for management they are frequently just another system layer for the people who must work with them. Tagged onto this is the price tag, not just of the initial cost of ownership, but the ensuing support burden typically laid upon IT’s shoulders. Instead of empowering workers to respond and react to the business environment, to test ideas for... Read More »

The 5 Core Benefits of Work Automation

Understanding the Major Benefits of Work Automation for Executive Buy-In Gaining executive buy-in and sponsorship for any strategic proposal is almost always the most important step towards project success. Understanding the major benefits and selling points of work automation is essential if you are going to be able to persuade senior executives to provide support, not only to initiate a BPM (Business Process Management) deployment, but also to support it through deployment and adoption by the organization. The Core Benefits of Work Automation Improved Operational Efficiency Automating processes results in overall reductions in time spent on completing a task, as... Read More »

How JobTraQ Puts the “C for Control” into DMAIC & Process Improvement

Lean Six Sigma’s DMAIC – Define, Measure, Analyze, Improve, and finally Control – I was recently at the PEX Exchange event held at Pinehurst, NC, and was able to meet more process professionals from major Fortune 100 & 500 companies than you could shake a stick at. There were several common issues and themes which repeatedly emerged during my conversations and meetings with PEX professionals. One of the most notable issues was the shared experience of going through a process improvement project only to return later to find there has been degradation from the proposed solution, or even outright fallback... Read More »

Can You Achieve Continuous Improvement with a BPMS?

Process Improvement & Design Execution into the Live Operational Environment in Minutes Today, we’re providing a video of a simple HR process for onboarding new employees. We shall also show how the existing process can be altered, and also how the changes made using the workflow visual designer can then be pushed into the live environment, in this instance in 3 minutes. The video lasts just over 3 minutes – click on the image below. In this instance we used an HR process, however any process could just as easily be managed and changed. The process we demonstrated here is... Read More »

Satisfying Customer Demand for Agile & Flexible Business Processes

I read Craig Reid’s blog a lot, not least because he is known as The Process Ninja, truly knows his stuff, and is a fellow Brit (though he’s ended up in Australia, while I’ve landed in the US). I mention Craig because I met up with a client last week, and we had a full and frank discussion about how JobTraQ could be used to implement and test new processes. That discussion on agility and flexibility, reminded me of a post by Craig on why speed and flexibility are business essentials – the link to his post and blog are... Read More »