Evolving Law Practice & Case Management with Lean BPM Developments

Lean BPM is moving law firm practice management from system integration to innovation and digitalization There has not been a great deal of innovation with the technology used for law practice management. The bulk of case management and legal practice software development has simply seen closer integration of core systems, perhaps with improvements in the User Interface and reporting dashboards. The majority of legal software solutions have not evolved into something that delivers fundamental value and ROI – the focus has simply been on how existing technology is applied to law practice management. Thankfully, this is now changing as more... Read More »

The Differences Between Automated Workflow and Business Process Management (BPM)

JobTraQ’s Karl Hindle looks at what makes Automated Workflow different from BPM. At the PEX North Carolina event earlier this summer, I was asked what the difference was between automated workflow and BPM software, and which did I think the prospect needed for their instance. I’m not surprised that a senior OpEX professional and leader at a major company expressed some degree of bafflement with this, because frankly, I think we as vendors have not been clear. Instead, vendors have been focusing on the marketing message, trying to position workflow tools as BPM solutions (not a good idea!), while trying... Read More »

JobTraQ X7 Launched

Lean BPM Takes a Significant Leap Forward in User Adoption, Speed, and Functionality After almost a year in development, JobTraQ has launched X7, a faster and simpler-to-use BPM toolkit which represents significant strides forward in delivering BPM functionality into the hands of business and operations people. JobTraQ provides 80% of traditional BPM functionality for around 20% of the cost, and your internal team will stand the solution up in less than 10% of the time it takes for a “Big BPM” deployment. Launched at the 2016 JobTraQ User Conference, the immediate impression is the clean design of the UI coupled... Read More »

How JobTraQ Puts the “C for Control” into DMAIC & Process Improvement

Lean Six Sigma’s DMAIC – Define, Measure, Analyze, Improve, and finally Control – I was recently at the PEX Exchange event held at Pinehurst, NC, and was able to meet more process professionals from major Fortune 100 & 500 companies than you could shake a stick at. There were several common issues and themes which repeatedly emerged during my conversations and meetings with PEX professionals. One of the most notable issues was the shared experience of going through a process improvement project only to return later to find there has been degradation from the proposed solution, or even outright fallback... Read More »

Lean BPM Defined

Providing clarity in defining Lean BPM Lean BPM has evolved from the development and implementation of a BPMS which could be deployed quickly, adopted and used by the business user themselves (the Citizen Developer) and which would allow for fast, reactive and proactive changes to business processes. There has been much discussion revolving around low-code and zero-code BPM alternatives to traditional BPM solutions, however, little focus has been placed on the practical implementation of efficient and effective BPM solutions into both manufacturing and transactional operational environments. Lean BPM has 5 core components, and we’ll go through each of them here.... Read More »

Automate Business Workflows Without the IT Department

When you are looking at workflow solutions, a major issue is the deployment and the need to bring in a frequently stretched IT department to handle the work. Many IT departments are heavily engaged in taking care of existing infrastructure, typically with 80% of their time, resources and budgetary allocation tied up in this, leaving a small slice of time, budget and resources available for projects. Your workflow project may be a great idea, but it has to compete with the other projects IT is being asked to implement and they have constrained capability. But what if you didn’t need... Read More »

Pros and Cons of Excel as a Task Tracking Tool

Is Excel robust enough to use as a tracking tool or do you need something stronger? The pros and cons of using Excel as a task tracking tool are explored in this article. Managing business workflow and task tracking is at the heart of professional project management, and there are a wide range of tools to help you. We are all familiar with PRINCE2, SCRUM and Waterfall terminology, but no matter what methodology you choose to follow, you will always come back to practically track tasks and workflow. The question is: can Excel handle the job? 8 Advantages of Using... Read More »

How to Create Better Tasks Lists

JobTraQ’s Top 5 Tips For Improving Team Work Performance Project planning is essential to maintain control of your team and delivery of work output, and at the core of any project plan will be a task list. The task list lets you know what needs to get done, and just as importantly, who needs to get it done! Project planning will devote a large part of planning resources to creation of the tasks list, so here are JobTraQ’s top five tips for creating a better task list and improving team work performance: 1: Involve Your Project Team The Factor X... Read More »

Resource Management in JobTraQ Software

The resource utilization chart in JobTraQ software is a powerful view to help project managers distribute their team’s work efficiently. It shows each team member’s workload as a percentage of that person’s total work schedule. It can also show the utilization of shared assets, like equipment or facilities. Every business team member must have a work schedule, or the chart will not be able to display their information. Task managers and administrators can define unique work schedules for every person, or they can define shared work schedules for entire organizational units. Schedules can be set separately for each day of... Read More »


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