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JobTraQ X5.13.0 Release Announcement

February 17, 2012 By Josh Yeager
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Swift Software is excited to announce the release of JobTraQ version X5.13.0. This latest version includes a new custom user interface for Attached Files that is much easier and faster to use, a new Batch Edit feature that lets users quickly change a large number of tasks and projects, and several enhancements requested by customers and partners. Read More

JobTraQ X5.12.6 Release Announcement

December 12, 2011 By Josh Yeager
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Swift Software is excited to announce the release of JobTraQ version X5.12.6. This latest version new enhancements to help your users manage their daily schedules, and a few small enhancements and performance improvements requested by customers and partners. Read More

Problem: Your database server was unable to find its default backup directory

November 1, 2011 By Josh Yeager
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At the start of each JobTraQ upgrade, the upgrade tool creates a backup of your JobTraQ database in the database server’s default backup directory. If you receive this error it means that the backup directory you have configured for your database server does not exist. If you get this error message, the first thing to [...] Read More

Problem: JobTraQ Login fails, but does not display an error message

November 1, 2011 By Josh Yeager
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This error usually occurs when your browser’s privacy or security settings are too restrictive. JobTraq relies on temporary cookies to track login information. If your browser is set up to block these cookies, the system will successfully log you in, but will be unable to “remember” the login. It will then return to the login [...] Read More

How To: Fix timeout errors when reindexing the JobTraQ database

November 1, 2011 By Josh Yeager
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Once each day, JobTraQ® recalculates the indexes on all of its database tables, to ensure that the system performs consistently well when users are accessing it. To allow JobTraQ® to recover if the database server is not working, it times out if the database takes more than one hour to complete the reindexing process. If [...] Read More

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