How To

Take A Tour of JobTraQ

Creating a Basic BI Report in JobTraQ

The steps below will walk you through the basics of creating a BI report in JobTraQ reporting software. The end result will be a report shows a list of tasks that have reached the high alert level and who is assigned to them. Click on the Business Intelligence tab under the Report page and click on Add […] Read More

How To: Import Special Characters in a CSV File

Importing a CSV File with special characters such as é, require that the file be saved in a UTF-8 format. The rest of this article describes how to import the files without losing the special characters.  After all the data has been entered into Excel, the workbook needs to be saved as a CSV file. To […] Read More

How To Troubleshoot JobTraQ Software’s Scheduling Service

JobTraQ task manager software uses a scheduling service to run a number of backend services for JobTraQ. There are times when the scheduling service is not running or stops. The purpose of this article is to describe some of the side effects of when the service is not running and what to do when that […] Read More

How To Clear the Cache in Internet Browsers on Mac

Chrome Click on the Chrome menu  on the browser toolbar Select Tools. Click Clear Browsing Data In the dialog that appears, select the checkboxes for the types of information that you want to remove. But be sure to include Empty the cache. Use the menu at the top to select the amount of data that […] Read More

How To Reenable the JobTraQ Sync Add-in for Outlook if it is Disabled

Microsoft Outlook occasionally disables the JobTraQ Add-in because of an Outlook crash or a "safe mode" operation. If this happens, follow these steps to re-enable it. Read More

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