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Problem: IIS on Windows 2003 x64 returns a 404 error for all pages in JobTraQ X5.12.5 and later

April 16, 2012 By Josh Yeager

If your JobTraQ server is running the 64-bit version of Windows Server 2003, you may get a 404 error when you try to access JobTraQ after upgrading to X5.12.5 or a later version: This error happens because of a version mismatch in JobTraQ’s IIS settings for ASP.NET MVC. You can see the mismatch in the [...] Read More

Problem: Your database server was unable to find its default backup directory

November 1, 2011 By Josh Yeager

At the start of each JobTraQ upgrade, the upgrade tool creates a backup of your JobTraQ database in the database server’s default backup directory. If you receive this error it means that the backup directory you have configured for your database server does not exist. If you get this error message, the first thing to [...] Read More

Problem: JobTraQ Login fails, but does not display an error message

November 1, 2011 By Josh Yeager

This error usually occurs when your browser’s privacy or security settings are too restrictive. JobTraq relies on temporary cookies to track login information. If your browser is set up to block these cookies, the system will successfully log you in, but will be unable to “remember” the login. It will then return to the login [...] Read More

How to Reenable the JobTraQ Add-in for Outlook if it is Disabled

October 13, 2011 By Josh Yeager

Microsoft Outlook occasionally disables the JobTraQ Add-in because of an Outlook crash or a "safe mode" operation. If this happens, follow these steps to re-enable it. Read More